ShelbyNEXT Training

Welcome Field Staff and CFM Leadership! This page will serve as the training manual for how to use your new ShelbyNEXT account. To aide you in this endeavor, we have created short, 5-minute long videos. We recommend that you watch these videos in order, starting with “How to login to your ShelbyNEXT account.” If you don’t understand something, feel free to watch the video as many time as you need.

First Step

Accessing Your ShelbyNEXT Account

Second Step

What are the features in ShelbyNEXT?

These videos cover each part of Shelby that you have access to. Each video explains what the section is about & how you can use it in your ministry with Freedom in Christ.

LEFT BLANK SO FOLLOWING START CLOSED
Individuals
This video goes over the “Individuals” section in Shelby.

Groups (Part 1)
This video is the first of a 2-part video series on the “Groups” section in Shelby.

Groups (Part 2)

This video is the second of a 2-part video series on the “Groups” section in Shelby.

*Even though it appears black, the video still works once you press play.

Mass Contact
This video explains how to send out a mass email through ShelbyNEXT.

*Even though it appears black, the video still works once you press play.

Field Staff Only
This video is for Field Staff only. If you are not a Field Staff, this doesn’t apply to you.

last Step

The ShelbyNEXT App!

Most all of these features are also conveniently located in an app. This video will explain how to login and navigate the app. First, you will need to download the app. Search for “ShelbyNEXT Membership” in the Apple Store or Google Play.

App Icon

App Home Screen

Still Have Questions?

If you have any questions or need help accessing any of the ShelbyNEXT features, please email Abby at abatson@ficm.org. She is our “in-house” Shelby tech support. She is available to do a Zoom call and walk you through what you are having trouble with. If she can’t answer your question, she will contact the real Shelby support to get it answered.

9051 Executive Park Drive, Suite 503 • Knoxville, TN 37923 • 865.342.4000