We cherish our donor’s decision to share their resources with Freedom in Christ Ministries and as such, we would never rent, lend, sell, or publish donor lists.

FICM, USA DONOR PRIVACY POLICY

Freedom In Christ Ministries, USA considers the donations we receive to be precious gifts. We believe that they are sent from loving people who have sacrificed to make their gifts possible and have been prompted by the Lord to give toward accomplishing His purposes and plan through this Ministry.

FICM,USA is an accredited member of the Evangelical Council For Financial Accountability (ECFA). In accordance with ECFA standards, contributions are solicited with the understanding that the Ministry will never rent, lend, sell, or publish donor lists. We are committed to respecting the privacy of our givers and have developed this privacy policy to guide Ministry practices and to assure our givers that information they provide will not be shared with any third party.

AWARENESS

FICM,USA provides our Donor Privacy Policy to you, the donor, to make you aware of the policy and to inform you of information we collect, the ways in which that information is used, our records and information retention practices, and your opportunity to remove your name from our mailing list at any time, should you choose to do so.

INFORMATION COLLECTED

We collect the following types of donor and purchaser information.

  • Contact Information: name, organization, complete address, telephone number(s), email address.
  • Billing and Payment Information.
  • Shipping Information: name, organization, complete address.
  • Ministry Awareness Information: how you heard about the message and ministries of FICM,USA and your involvement, if any.
  • Information You Wish To Share: questions, comments, suggestions, referrals.
  • Your Requests For Updates: Upon your approval, we will send periodic communications soliciting your prayer requests and updating you on upcoming events, online devotionals, available resources, newsletters, and fund-raising appeals.

Note: We are PCI DSS compliant and do not collect and store credit card information.

HOW INFORMATION IS USED

FICM,USA uses your information to understand and address your needs and to provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you in response to your gifts and communications, and to update you on Ministry happenings.

Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use comments you offer to provide you with information requested and to improve services and ministry to you and others. We carefully consider each recommendation offered for improving communications and ministry.

RETENTION OF RECORDS AND INFORMATION

The information collected by FICM,USA is retained in accordance with the following schedule, after which it is destroyed or deleted from the system, unless other arrangements are requested by the donor.

RECORD/INFORMATION TYPE RETENTION PERIOD

RECORD/INFORMATION TYPE RETENTION PERIOD
Contact Information Permanent
Billing/Payment Information 4 months after last transaction
Shipping Information Permanent
Email/Correspondence Information Permanent
Contribution Records 7 years
Documents evidencing terms, conditions, or restrictions on gifts. 7 years after funds are expended

Note: We are PCI DSS compliant and do not collect and store credit card information.

NO SHARING OF PERSONAL INFORMATION

FICM,USA will not sell, rent, lease, or share with other ministries, organizations, or individuals your personal information. We assure you that the identity of all donors will be kept confidential. Use of donor information will be limited to the internal, aforestated purposes of FICM,USA.

Names of donors of memorial or honor gifts may be released to the honoree, next of kin, or individual designated by the donor or his/her legally authorized representative, upon written request of the donor or representative.

A donor’s giving record may be released to his/her legally authorized representative upon verifiable, written request of the donor or his/her legally authorized representative.

9051 Executive Park Drive, Suite 503 • Knoxville, TN 37923 • 865.342.4000